Order lifecycle
The states an assessment order moves through, and how each ATS sees them.
Coming soon
The Greenhouse and Ashby integrations are not live yet. This page describes how they will work once they launch.
Each request from an ATS to assess a candidate becomes an order. Orders are keyed on the ATS application id plus the assessment id, so there is at most one open order per candidate application per assessment.
pending → invited → in_progress → completed
↘ cancelled · error| State | What happened | Greenhouse partner_status | Ashby is told |
|---|---|---|---|
pending | Order received, invitation being sent | sent | nothing |
invited | Candidate emailed a private link | sent | nothing |
in_progress | Candidate opened the link and started | in_progress | Started |
completed | Final evaluation finished | complete + score | Completed + result |
cancelled | Withdrawn by the ATS or the recruiter | cancelled | cancelled_reason |
error | The invitation could not be sent | error | error on start |
Rules
- Repeat orders are safe. Sending the same order while it is open returns the same id and sends no second email.
- Reopening. A
cancelledorerrororder never reached a candidate, so sending it again reopens it. - Cancelling. If the candidate has not opened their link yet, cancelling also withdraws the invitation.
- Timing. Completion depends on the candidate. Grading runs a few minutes after they submit their final piece of work.
What the result contains
| Field | Meaning |
|---|---|
| Score | 0 to 100. A run that finishes without a numeric score is reported as "Not scored", never as 0. |
| Authenticity | Authentic, Assisted or Unverified: how independently the candidate produced their work. |
| Report URL | The full candidate report inside Capstone, for the recruiter. |
| Certificate URL | The public verification page for the candidate's certificate. |